Pocamarket offers various promotional events.
Don't miss out on coupons and promotion codes for discounts!
Q1. Why can't I use coupons when purchasing photo cards?
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As per current Pocamarket policy, coupons are only available for shipping fee discounts. Please check the conditions of the downloaded coupons.
Q2. When I enter the coupon code, 'Apply' isn't working.
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There are conditions for using coupon. If you have met the conditions but still encounter issues, please record the checkout (request for shipping) process and send it to us. We will assist you with the verification.
Q3. I have coupons in my coupon box, but when I try to request shipping, the coupons are not showing up
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If the coupon does not appear when selected on the order form due to mismatched conditions, please review the usage conditions in the coupon box. If the coupon still does not appear despite meeting the conditions, please record the process and contact customer center via Chat Support.