Discover the Pocamarket Tier Benefits!
Get rewarded as you collect. From Basic to Royal, enjoy exclusive perks based on your direct purchases on Pocamarket.
Q. What are the Tier Benefits?
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The Pocamarket Tier Benefits program is a rewards system with 8 tiers, ranging from Basic to Royal, offering various perks based on your direct purchases.
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Only purchases made directly on Pocamarket count toward your tier status; purchases or sales through Seller Shops are not included.
Q. What do I need to do to level up my tier, and how often does it change?
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Your tier for the next month is based on your total purchased during the current month.
For example, if you’re currently at the Platinum tier and spend $250 or more this month, you’ll be upgraded to Diamond next month.
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Your tier is calculated based on the actual amount you pay for photocards after discounts.
For example, if you use a $10 coupon on a $100 item, only $90 will count toward your tier.
Please note that shipping fees are not included in the calculation.
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If you move up more than two tiers at once, only the rewards for your final (highest) tier will be provided.
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To keep your current tier, you need to meet the spending requirement for that tier each month.
If you don’t, your tier may drop, and your rewards will be adjusted accordingly.
Q. Where can I check my current tier?
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Tap the My > Tier icon at the top to access the Tier Benefits screen.
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There, you can view your current tier, estimated tier for next month, and your tier rewards.
Q. Will I be notified when my tier goes up?
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Yes! If your purchase amount meets the requirement for a tier upgrade, you’ll see a pop-up notification right after your payment is completed.
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In addition, when your tier is upgraded based on your monthly spending, you’ll see a [Level Up!] badge and your updated tier the first time you open the app that month.
Q. How do the benefits change by tier?
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The higher your tier, the more benefits you can enjoy on Pocamarket.
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You can view detailed benefits for each tier by going to My > Tier Benefits > View All Tiers.
Q. When and Where can I check the coupons I received?
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Your tier is based on your purchase history from the previous month, and once your tier is confirmed, tier benefits and coupons are issued on the 1st of every month at 9 AM (KST).
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You can view them here:
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Tier benefits: My > Tier Benefits
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Coupons: My > Coupon
Q. When do reward coupons expire?
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Reward coupons are valid for 30 days from the issue date (1st of the month).
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You can check the exact expiration date in My > Coupon.