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Pocamarket FAQ: Tier Benefits

Discover the Pocamarket Tier Benefits! Get rewarded as you collect. From Basic to Royal, enjoy exclusive perks based on your direct purchases on Pocamarket.

Q. What are the Tier Benefits?

The Pocamarket Tier Benefits program is a rewards system with 4 tiers: Basic, Gold, Diamond, and Royal, offering various perks based on your direct purchases.
Only purchases made directly on Pocamarket count toward your tier status; purchases or sales through Seller Shops(Used) are not included.

Q. What do I need to do to level up my tier, and how often does it change?

Your tier is based on your total purchase amount over the past 3 months.
For example, your purchases over the most recent 3 months are combined, and your tier is determined based on that total amount.
Your tier is calculated based on the actual amount you pay for photocards after discounts. For example, if you use a $10 coupon on a $100 item, only $90 will count toward your tier. Please note that shipping fees are not included in the calculation.
If you move up more than two tiers at once, only the rewards for your final (highest) tier will be provided.
Your tier is recalculated every quarter (every 3 months) based on your recent total purchase amount.
Your tier may increase or decrease depending on your 3-month purchase activity.

Q. How are tiers calculated?

Your tier is assigned based on your total purchase amount over the past 3 months:
BASIC: $0 ~ $59.99
GOLD: $60 ~ $384.99
DIAMOND: $385 ~ $1,399.99
ROYAL: $1,400+

Q. Where can I check my current tier?

Tap the My > Tier icon at the top to access the Tier Benefits screen.
There, you can view:
Your current tier
Your estimated tier for the next quarter
Your tier benefits

Q. How do the benefits change by tier?

The higher your tier, the more benefits you can enjoy on Pocamarket.
You can view detailed benefits for each tier by going to My > Tier Benefits > View All Tiers.

Q. How do the benefits change by tier?

The higher your tier, the more benefits you can enjoy on Pocamarket.

Coupon Benefits by Tier:

BASIC
No coupons
GOLD
$3 Product Coupon × 3 (min. order $5)
$5 Shipping Coupon × 2
DIAMOND
$3 Product Coupon × 4 (min. order $5)
$10 Shipping Coupon × 3
ROYAL
$3 Product Coupon × 4 (min. order $4)
$20 Shipping Coupon × 4

Q. When and Where can I check the coupons I received?

Your tier is updated based on your quarterly purchase amount calculation, and once your tier is confirmed, tier benefits and coupons are issued on the 1st of every month at 9 AM (KST).
You can view them here:
Tier benefits: My > Tier Benefits
Coupons: My > Coupon

Q. When do reward coupons expire?

Reward coupons are valid for 30 days from the issue date (1st of the month).
You can check the exact expiration date in My > Coupon.